Small Business Marketing Tip: - Gain Customer Confidence. Customer indecisiveness, skepticism, indifference, or confusion are among the top sales killers in the business world. It's up to you to project an image of experience, quality, dependability, excellent customer service, and added value to your prospective customers in order to win their confidence and overcome sales objections. If you haven't clearly communicated the advantages and solid reasons for them to do business with you, then they'll be hesitant to commit and the sale will go to your competitor.
Marketing Tips: - Penetrate awareness of your target audience by using integrated marketing strategy, which in many cases would include a well-planned website marketing strategy. Stated simply: the more ways the public hears about you, the better your chances are for achieving brand recognition, credibility, and greater market share. Effective marketing strategy is partly the result of exposing your target audience to your name and your selling points (unique selling proposition) as often as possible (frequency), in as many ways as possible, and as cost-effectively as possible.
Sincere enthusiasm, in both print and in person, is contagious. If you deeply believe in your products, services, your company, and yourself, then your prospects will pick up on that passionate attitude and feel confident and optimistic about doing business with you. Your words are important, but your nonverbal communication -- your tone of voice, inflection, rate of speech, volume, facial expressions, you’re listening skills, eye contact, and overall responsiveness -- can have an even greater impact on how you influence and persuade your prospective customers, clients, or members.
Purchasing is an emotional decision. Instill in your prospects good feelings about your company, your business relationship with them, and how you can improve their lives or solve their problem. Accomplishing that is at least as important in the sales and marketing process as focusing attention on product features and benefits.
Dispel distrust. Gain customer confidence and overcome potential feelings of distrust by offering written guarantees of satisfaction whenever possible, customer testimonials, references, and by joining respected and well-known professional organizations, such as the Better Business Bureau, Chambers of Commerce, and industry associations.
Impose a deadline. Counteract one of the biggest obstacles to closing a sale known to mankind: procrastination. To overcome the natural human tendancy to deliberate, postpone, and delay, it's often necessary to inject a sense of urgency into your ads, sales presentations, and marketing messages. Marketing Tip: Whether supplies are limited or prices are going up at the end of the month, some prospects need to have a deadline or an incentive to motivate them to take action now.
Create a small business marketing plan to identify and capitalize on your strengths and opportunities. Your marketing planning strategies should also take into account factors such as your weaknesses (and possible remedies), external threats (competition, economic factors, etc.), your marketing mix strategy (products/services, promotional goals, pricing strategy, and distribution decisions), media strategy, sales and expense budgets, target market analysis (know your customers), and readily available marketing tools, as well as marketing strategies and tools that you need to research or acquire.
Embrace Web marketing, because it's powerful, it can be very effective, and it's here to stay! If you already have a web site, make sure it's "optimized" for keywords that your prospects are actually looking for.
Another vital aspect of raising your visibility and exposure on Google is to get other sites to link to your site. It's generally referred to as getting back-links or incoming links. This technque will bring you the optimal benefit when the sites linking to you are well-established, have a similar theme to your site, or are considered an "authority site". The ultimate authority sites from which to get links are government sites (dot-gov), educational institutions (dot-edu), and organizations (dot-org). Web sites that have gained quality incoming links from other sites tend to be ranked much higher by Google than those that don't.